Because all of our work is handmade and is continually in demand, it is difficult to rush the process of creating original stained glass. We place quality ahead of speed, and do not ship an item until it is constructed to our high standards. Sometimes we do have a design ready to go, so in that case it will be sent much quicker. In a situation where something is a gift, please write "Gift - send asap" at the bottom of the shopping cart order form, in the "Message" field. Orders to our studio are arranged sequentially, as we receive them. Therefore, if you want to be placed in the highest position it is to your advantage to send your order as soon as you decide what you'd like. Needless to say, the pre-holiday time period creates great demand so in some cases it may slow down our generally prompt shipping. We use the USPS and due to their rising charges are only able to mail within the continental USA ~ all dates begin from the point when we actually receive the order from you:
[Due to changes in our studio space work environment, we have regrettably had to pause our work on mirrors, windows and jewelry.] We do not deposit your credit card until we actually begin work on your order, so you do not accrue any interest during the waiting period.
Note that shipping around holidays could be delayed a bit. If you have any questions, do not hesitate to Email Us.
Thanks for supporting our handmade work! ~ Steve & Ann
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